Terms of Service

These terms are written in a simple, practical way. By placing an order on SubCrate, you agree to the points below.

1) Service description

SubCrate provides a storefront to place orders for subscription plans. After an order is placed, you receive an email confirmation immediately and payment instructions within a stated timeframe.

2) Delivery & timelines

We aim to deliver according to the selected plan and provided details. Availability and methods can vary by service and region. If an order cannot be fulfilled, we will contact you by email with next steps.

3) Customer responsibilities

You are responsible for providing a correct email address and following the instructions sent to you. Please do not share sensitive credentials with anyone.

4) Refunds

If an order cannot be fulfilled, we aim to provide a fair resolution (cancellation or refund depending on the processing stage). If you believe an issue occurred, contact support and we will review it.

5) Compliance note

We aim to operate transparently and comply with applicable rules; availability and methods can vary by service/region.

6) Contact

For support, email subcrateinfo@gmail.com.